Change communication

COURSE

DURATION

Change communication

1 Days

PROGRAMME OVERVIEW

  • understand the key role of communication in change .
  • know how to deliver bad news & long-term organisational changes.
  • communicate effectively in the face of unpredictable change .
  • appreciate the roles & duties of communicators, HR and leaders during change processes .
  • understand successful channels, tactics and techniques for communicating change .

WHO SHOULD ATTEND?

This Change Communication course is suitable for anyone with responsibilities for internal communication in organisations that face frequent or sustained change .

PROGRAMME CONTENTS

  • deal with resistance to change, its sources and solutions.
  • understand how communication has such an important role to play in change.
  • communicate bad news messages
  • communicate long-term, organisation-wide changes
  • communicate in the face of open-ended, unpredictable change